Privacy Policy
Last Updated: February 3, 2026
Introduction
Crooked Lake Reserve Homeowners Association ("we," "our," or "HOA") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://clrhoa.com/ (the "Site").
By using our Site, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our Site.
Information We Collect
Information You Provide
We collect information that you voluntarily provide to us when you:
- Submit a contact form (name, email address, message)
- Request vendor information
- Submit an ARB (Architectural Review Board) request
- Communicate with us through the Site
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Date and time of access
Cookies and Tracking Technologies
Our Site uses privacy-friendly analytics that do not use cookies or track personal information. We do not use cookies for advertising or tracking purposes. Any third-party services we use (such as Cloudflare Turnstile for form security) may use cookies or similar technologies as described in their privacy policies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests
- Process ARB requests and other HOA-related requests
- Send you information about HOA matters (if you are a homeowner)
- Improve our Site and user experience
- Protect against fraud, spam, and abuse
- Comply with legal obligations
We do not sell, rent, or lease your personal information to third parties for marketing purposes.
Information Sharing and Disclosure
We may share your information in the following circumstances:
- With Service Providers: We may share information with third-party service providers who perform services on our behalf, such as form processing (Formspree) and bot protection (Cloudflare Turnstile). These service providers are contractually obligated to protect your information.
- For Legal Reasons: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.
- With Your Consent: We may share information with your explicit consent or at your direction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Site uses HTTPS encryption, security headers, and other security measures to protect your information. Form submissions are processed through secure third-party services with their own security measures.
Third-Party Services
Our Site uses the following third-party services:
- Formspree: Form submission processing. See Formspree's Privacy Policy
- Cloudflare Turnstile: Bot protection for forms. See Cloudflare's Privacy Policy
- Cloudflare Pages: Website hosting and CDN. See Cloudflare's Privacy Policy
- Plausible Analytics (if enabled): Privacy-friendly website analytics. See Plausible's Privacy Policy
These third-party services have their own privacy policies. We encourage you to review them to understand how they handle your information.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Opt out of certain communications
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us through the Contact page.
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Crooked Lake Reserve Homeowners Association
Use the Contact page to reach the Board of Directors.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to delete personal information we have collected
- The right to opt out of the sale of personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise your California privacy rights, please contact us through the Contact page.